FOUR REASONS WHY LEADERS SHOULD RETURN CHALLENGING PHONE CALLS

Dick Hardy, Pastoral Leadership Consultant, writes:

From time to time all of us have situations that create the opportunity for a challenging conversation. No one likes it, but it’s a reality – unless you’re a monk!

With the advancement of technology over the last decade, it’s easier than ever to ignore a phone call and therefore ignore a conversation you know that you need to have but would rather avoid.

 
Courtesy
I suppose most folks reading this far do return phone calls, right? If so I say, ‘Hats off to you!’ At the same time, maybe you’re the type who would rather ignore the call and wait until they call back next time, but will you answer the phone then? Really you just hope they go away!
Leadership and ministry necessitate a level of professionalism that includes returning phone calls and being willing to speak truthfully despite how hard it may be. Is this an area where you could improve?

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